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Overview
Pro-active
Preventative
Intervention
Recovery
Restorative



Intervention

Our counselling, coaching, mediation and crisis management programs provide you with the ability to intervene in issues problems and events as they occur, to facilitate the return of your people to normal personal and work life and to reduce any long term difficulties by providing education and coping techniques.

EAP On-site Support Services
Employers today understand that if staff members are positive and confident about their jobs and lives, then their work performance and overall wellbeing will be higher. EAP On Site is a proactive intervention approach taken by an organisation committed to creating safe, positive and productive workplaces. More...

Issues Surveys and Research

Issues surveys and research involves a process of collecting and analysing information for specific organisational issues. More...

Corporate Coaching
Corporate coaching is a dynamic and continuous two-way process between an individual and a neutral third person, called the coach. The coach aims to empower, encourage and motivate the individual into re-establishing their life purpose and to plan, set and achieve realistic and desirable career and personal goals.  Essentially, corporate coaching is about assisting people to get the most out of their jobs and personal lives. More...

EAP Counselling
Employee Assistance Program (EAP) Counselling is an initiative on behalf of employers to provide their staff with confidential counselling and support for work and personal issues. Employers today understand that, if staff members are positive about their jobs and lives, then their work performance and overall wellbeing will be higher. More...

Mediation
Workplace Mediation is a confidential and voluntary process in which two or more people in disagreement come together with an independent and neutral third party who helps them make informed and clear decisions on how to resolve disagreements work performance and overall wellbeing will be higher. More...

Performance Related Referrals
A performance related referral involves a manager or supervisor formally referring a staff member for counselling or psychological assessment following a specific and identifiable, behavioural issue that has been adversely affecting workplace productivity or safety. More...

Workplace Community Conferencing
Workplace Community Conferencing provides an opportunity for participants affected by workplace conflict to express concerns they have about the conflict, interpersonal staff relations and communication in the workplace. The focus of the conference shifts from the past, to the present, to the future. It has been found that as the focus shifts, so the motivation of participants changes from conflict to cooperation. Before the conference is closed, solutions are negotiated and documented in a formal agreement.

Workplace Community Conferencing is a form of Alternative Dispute Resolution (ADR). More...

Return to Work Consultations
Return to Work Consultations and Counselling assist employers to meet their legal, contractual and duty of care obligations to staff who have been injured or become ill at work.

Return to Work Consultations and Counselling is based on the premise that many injured people can safely perform productive work at their place of work during the process of recovery. The workplace is seen as a vital part of the rehabilitation process because injured employees maintain social contact with colleagues and are provided with a sense of being productive and active. This is often quite important in the healing process. More...

Critical Incident Management and Response
A critical incident is usually a sudden event which causes staff to experience unusually strong emotional reactions which may interfere with their mental and physical state and their ability to perform at work. ITIM offers organisations a range of strategies to manage risk in the event of a critical incident. These strategies are targeted to meet your business and individual needs at any time. More...











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