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Preventative > Workplace Surveys and Research
What are Workplace Surveys and Research?
Workplace surveys and research involves a process of collecting
and interpreting information on an organisation and presenting the
results and helpful recommendations to those who commissioned the
study, generally the employer.
Workplace surveys and research provides a valuable picture of what
is happening in an organisation and what can be changed to increase
productivity, morale and safety
How does it work?
Workplace research can be conducted using either or both quantitative
and/or qualitative methods.
Quantitative research, such as a survey, is a systematic process
of collecting and testing data before generating and interpreting
results. Qualitative research can include methods such as focus
groups and personal interviews. The outcome is more interpretative,
but can provide deeper insights and hence quality.
Two other frequently used terms include primary and secondary research.
Primary research describes information gathered through interaction
with other people and can be obtained through meetings, one-on-one
interviews, focus groups and surveys. Secondary research involves
the collection of information from literature, publications and
broadcast media.
Workplace research and surveys may be conducted by internal staff
members or by external workplace research professionals, such as
ITIM consultants.
When ITIM undertakes a research project, an initial meeting is held
with organisation representatives and ITIM consultants to discuss
the types of issues, concerns and problems that are preventing employees
from achieving set goals and objectives. Equipped with this information,
the ITIM researcher prepares and submits a research proposal to
the client organisation. This proposal may involve the utilisation
of an ‘off the shelf’ survey that has previously been
tested and which reliably and credibly measures specific issues
in the workplace. At other times, ITIM researchers have found that
a combination of research methods is necessary. This may involve
the use of a survey along with personal interviews with staff and
/ or focus groups.
A research project with a client organisation can take two weeks
to six months.
TIM
undertakes research using a range of approaches including individual
face-to-face, telephone, on-line, email and/or focus groups.
Is it for You?
Workplace research and surveys are frequently requested by employers
who want a ‘snapshot’ of what is happening in their
organisations and how productivity, safety and employee satisfaction
can be improved.
The main areas for the use of surveys and research include recruitment
and selection, determining personality types with MBTI, organisational
development, career planning and professional development.
Employers who appoint professional workplace researchers generally
want to know:
• how to recruit and select the ‘right’ people
• what motivates and empowers employees
• how to increase effectiveness
• if existing organisational structures are adversely affecting
development
• the level of employee’s verbal, quantitative and abstract
reasoning skills
• what personality types best fit with the organisation’s
corporate culture
• the skills and aptitudes required for certain positions
• the level of staff satisfaction
• how to retain productive employees
• how to reduce workplace conflict
• what types of employees are most likely to suffer from stress
and what can be done to help them
• how to boost staff morale, loyalty and trust
• the likelihood of critical and traumatic incidents taking
place
• how to increase workplace safety and productivity
• types of training and development programs that are required.
What are the Benefits of Workplace Surveys and Research?
Appointing professional workplace researchers has a range of benefits.
Benefits for employers are they:
• receive a professional and external ‘snapshot’
of key concerns occurring in a work environment
• monitor changes in employees’ skills, behaviours,
and attitudes
• implement proactive strategies that minimise employees’
resistance to change
• reduce the likelihood of managers making decisions that
won’t work
• gauge the effectiveness of change initiatives
• improve results
• give employees a sense of being heard increasing their commitment
to the organisation
• instigate strategies that have been based on objective findings
Benefits to employees include:
• a chance to find out about their own skills’ levels,
abilities, personalities and training requirements
• a sense of organisational involvement in which they are
asked for their opinions, and perspectives on the work environment
• a sense of being heard which increases their commitment
to the organisation
• a possibility to contribute to the appraisal and growth
of the organisation.
Why Choose ITIM?
ITIM Australia has been providing professional research services
to Australian organisations for over 40 years. In this time, researchers
have vigorously questioned and improved their techniques to ensure
their work is consistent with best practice standards and exceeds
client expectations. ITIM also has an established Human Research
Ethics Committee overseen by a Queens Counsel. The Committee appraises
every research suggestion and project proposal prior to it being
undertaken to ensure ethical standards are not breached and the
confidentiality of subjects is not revealed except where appropriate.
Other reasons to choose ITIM include its commitment to:
• suggest the most appropriate and cost effective research
proposals
• tailor research and surveys to meet the needs of organisations
• ensure that research is conducted with valid, reliable and
appropriate research instruments and methods
• ensure results and recommendations are impartial and practical
• present easy-to-understand reports that assist managers
in making key business decisions
• meet best practice standards
• offer state-of-the-art research technology to clients
• be linked with research-oriented universities
• provide a safe and confidential medium for participants
to answer questions and/or complete surveys
• provide an extensive list of client organisations in a multitude
of industries
• adhere to ethical standards
• look for newer and better ways of meeting the productivity,
morale and safety needs of people in workplaces
• constantly seek to refine and improve information collection
strategies
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| What are Workplace Surveys
and Research? |
| How
does it work? |
| Is
it for You? |
| What
are the benefits? |
| Why choose ITIM? |
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Training
Workshops
ITIM
Australia provides a wide range of specialised and tailored
training workshops and seminars that meet the existing
and future needs of people in organisations. All courses
aim to enhance the organisational, professional and
personal development of employees. ITIM is committed
to assisting organisations to achieve safe, positive
and productive work environments. |
What
will it cost?
The
cost for ITIM’s services varies depending upon
the service being selected and if it is being purchased
in combination with other ITIM programs. ITIM services
organisations throughout metropolitan and regional Australia.
Contact ITIM on freecall 1800 337 068 for a listing
of services and associated costs. ITIM is a 100 per
cent Australian organisation.
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Book
an appointment
To
book an appointment, telephone ITIM on freecall 1800
337 068. The receptionist will ask you a few questions
about the types of services you are interested in before
connecting you with an ITIM consultant who will best
meet your needs.
You
can also book an appointment online by emailing itim@itim.com.au.
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Email
an Expert
For
more specialist information on this service, email an
ITIM expert at itim@itim.com.au. ITIM has specialists
around Australia who will promptly reply to your query.
In your email, please include the area you wish to find
out more about and name of the town/city and Australian
State in which you are based. This is to ensure the
expert who replies to your query is located in your
area. ITIM abides by privacy regulations and will not
disclose your personal details to anyone or place your
contact details on the ITIM marketing list unless you
specifically request to be added to it. |
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